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1. How do I register for a program?

You can register online or complete a registration form, attach a check payable to "Western Springs Recreation" and place it in the black drop box to the right of the main Recreation Center doors or send it to 1500 Walker, Western Springs, IL 60558.

2. How do I reserve a park for a picnic or other gathering?

In Western Springs, the Recreation Department and the Park District are two separate organizations. For permit information, park maintenance issues and other related matters, contact the Park District at (708) 246-4225 or visit www.wsparks.org.

3. What happens if my child is waitlisted for a class?

Your child will be put on a waitlist if a class is full; you are not charged for the class. If a spot becomes available, you will receive a phone call asking if you are still interested in the class; if yes, then your child will be enrolled in the class and payment must be made at that time.

4. How do I rent a gym or classroom?

Call the front desk at (708) 246-9070 to check availability. Generally, our gyms and classrooms are available for private rentals, when not being used by Recreation programs.

5. I signed up for a class but did not receive a confirmation. How do I know if I am in the class?

You may check future, current and past registrations by signing in to your online account.  RecDesk does e-mail a receipt at the completion of a registration. If you do not receive an email receipt, check your email spam folder or call the Recreation office, 708-246-9070, to verify your registration.

6. If my child is already signed up for Session 1 of a class, will they be automatically enrolled in Session 2 of the same class?

No, you must sign up for each session of a class individually.

7. Can I sign up for more than one session of class at a time?

Yes, you can sign up for any class that is listed in the current brochure.

8. What is the class cancellation/refund policy? Can I cancel a class once it starts?

Cancellations due to the Recreation Department cancelling programs due to COVID will receive a full or pro-rated refund.

Cancellations after registration has been entered into system:

There will be a 10 day grace period from registration day to cancel a program without a charge.  After that time period there will be no charge to transfer to a different program or cancel a program and put money back on your household account.   However, there will be a $5.00 charge to refund the money to your credit card.

Cancellations after the session starts:

 A prorated percent of the class fee less a $5.00 cancellation fee and any direct program material costs will be refunded unless the program is canceled by the Recreation Department or a physician’s excuse is presented.

No refunds will be issued after the 3rd week of the session or halfway through the class, whichever comes first.

Programs that meet only 1 or 2 times require three business days notification to be eligible for a refund.

Refunds can be credited to your Household account, back to the original credit card or a check will be issued. Refund checks will be issued approximately within thirty days after notification of cancellation.

No refunds for missed classes. No refunds for unused punch cards.