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5G Wireless Cellular

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1. J.U.L.I.E Locate Process for Underground Utilities

JULIE stands for Joint Utility Locating Information for Excavators. The mission of JULIE is to provide Illinois excavators and underground utility facility owners with a continuously improving one-call message processing and damage prevention education service for the safety and protection of underground facilities and the community. JULIE neither owns nor marks any underground utility lines. 

Illinois state law requires that anyone planning an outdoor project that requires digging, regardless of the depth or the size of the project, must notify JULIE at least two business days before putting a shovel in the ground. Even if you have notified JULIE for a previous project in the same area, you must notify JULIE again (every project, every time). It’s a free service. 

State law requires excavators to white-line the dig site when practical. If the excavation site cannot be clearly and adequately identified through the locate request, JULIE recommends that the excavator designate the route or area to be excavated using white paint, flags, stakes or a combination of these methods prior to contacting JULIE. Black may be used when snow is on the ground. 

Additional Information...

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Community

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1. Does the Village have EV Charging Stations?

Yes - the Village has two Chargepoint electric vehicle charging stations available for public use. They are located at the corner of Burlington and Grand Avenues, just across the street from Starbucks. 

2. How do I make a claim against the electric company (ComED) for damages incurred during a power outage?

Please fill out the ComED Claim Form as soon as possible and return to ComEd, following the directions on the form.

3. What newspapers serve the Western Springs area?

There are multiple online and print news resources that serve the Western Springs area. My Suburban Life offers online and print subscriptions. The Doings Western Springs covers suburban news for the Chicago Tribune. The Western Springs Journal is delivered to households bi-weekly. The Patch is an online news source that reports local items of interest. The two regional papers are the Chicago Tribune and the Chicago Sun-Times. 

4. What public transportation provides service to downtown Chicago?

The Burlington Northern Sante Fe (BNSF) railway provides 25 minute express and 36 minute local service to Chicago’s Loop. Learn more and view schedules at: https://metrarail.com/. 

Burlington Northern

5. What local hospitals serve the Western Springs area?

Amita Health Adventist Medical Center has hospital facilities in the communities of La Grange and Hinsdale, respectively. Loyola University Medical Center is in nearby Maywood, with local health centers in Burr Ridge and La Grange.

6. Who are the elected officials that represent me?

The Village Board of Trustees are your municipal elected officials. You can meet them here. 

Please reference the Cook County website and the Illinois State Board of Elections to find the public officials who represent your household.

7. What schools serve the residents of Western Springs?

Public Elementary—District 101 includes three elementary schools: Field Park, Forest Hills, and Laidlaw, and one junior high school, McClure. These schools are within the Village and serve Village residents. District 106, LaGrange Highlands, is a combined elementary and junior high campus, LaGrange Highlands School, lies immediately adjacent to the community and serves some of the Village residents. Public High School—District 204, Lyons Township High School District, has two campuses. South Campus is located in the Village and serves the freshman and sophomore classes. North Campus serves the juniors and seniors and is located in nearby LaGrange. 

Private—St. John of the Cross Roman Catholic  is the only private school located within the community. It serves students from the Village and surrounding areas.

8. How do I find information about the Tollway expansion project?

Information about the Tri-State Tollway (I-294) expansion project can be found here.

9. Is there a Newcomers Club?

The Newcomers Club is open to all residents interested in becoming acquainted with both their community and fellow villagers. You need not be "new" to Western Springs to join. Newcomers basic purpose is to provide social activities that will help members get-to-know their neighbors, wherever they may live in town. Activities are planned from September to June. The club membership is open to men, women, singles and families. More information on the Newcomers Club is available at https://www.westernspringsnewcomers.com/

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Community Development

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1. What are the hours for use of construction and lawn equipment?

The Village limits the use of heavy construction and lawn maintenance equipment during the overnight and early morning hours. Snow blowers are not restricted. 

Heavy construction equipment, including bulldozers, jackhammers, pile drivers, cement mixers, tractors, and other power equipment, may not be used on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Otherwise, hours of use are: 

Monday - Friday: 7:30 am to 8 pm

Saturday: 9 am to 5 pm 

Sunday: noon to 4 pm 

Lawn maintenance equipment may be used: 

Monday - Friday: 7:30 am to 8 pm

Saturday: 9 am to 5 pm

 Sunday: noon to 4 pm

 If there is a noise violation in your neighborhood, please call the Police non-emergency number at (708) 246-8540

2. When do I need a building permit?

The Building Permit Guide is a useful guide to find out if you need a permit, where to get your permit, how long the process takes, what inspections are required and when to request an inspection.

3. How do I contact JULIE?

For safe digging in Illinois, call JULIE, Inc. at 811 or (800) 892-0123 or 811. 

4. Does Western Springs have transfer stamps?

No, the Village does not have transfer stamps.

5. Where can I get a plat of survey for my property?

A plat of survey is typically provided to the buyer at the real estate closing. If you do not have a plat of survey you may want to check with your attorney. Numerous companies in the Chicagoland area provide survey services and can be found online.

6. How do I properly display my house numbers?

To help police, fire and other public service officials to quickly locate homes, especially in an emergency, the Village asks owners to prominently display house numbers—either directly above or on the side of the front door. The numbers should be at least three inches in height and easily visible from the street.

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Finance

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1. What is the $5.00 on my water bill?

The $5 charge on your water bill - applied six times a year - helps offset costs for fall leaf collection services provided by the Village, and for household spring clean-up day, provided by LRS. Check the Village ’meeting & events’ calendar for this year’s scheduled household spring clean-up date, usually in May/June. 

2. When do I have to register my vehicle and how much is the fee?

New residents shall register vehicles within 30 days of moving to Western Springs. Vehicle stickers are also required for trucks and motorcycles. The sticker expires on April 30. Renewal notices are mailed each year in March. If you are moving in from another town with a valid vehicle sticker, it is not necessary to purchase a new sticker until the valid sticker expires. Stickers may be purchased online or you can print the form and return with payment to Village Hall, 740 Hillgrove, Western Springs, IL 60558. Go to the vehicle sticker information page on the Village website for more information.

3. How do I get a commuter parking space permit?

Commuter parking information is available on the Village website.

There is always a waiting list for a commuter parking space permit, and you may call (708) 246-1800, Ext. 100,or email, to have your name placed on the list. There are also first-come-first-served all-day metered parking spots as well as 2 and 4 hour non-metered spots in the area. 

On weekends and holidays, commuters may park in the metered area for no charge, and in the permit area without a permit. No overnight parking is allowed.

4. Do I need to register my pets or bike?

Residents owning a dog or cat must register the animal within 10 days of acquiring the pet. The fee is $10, paid annually by May 1st of each year. No penalty fee is assessed for late renewal of pet licenses. To obtain a license, owners must show proof of a current rabies vaccination. The license may be purchased online or print the form and return it with payment to Village Hall, 740 Hillgrove, Western Springs, Il 60558. Bicycles can be registered with the Village for a one-time fee of $1. Bicycle licenses can be obtained at the Western Springs Police Department or at Village Hall.

5. When are the due dates for payment of real estate taxes?

In Cook County, the due date for the first installment property taxes is always the first business day in March.  The second installment due date may vary. For complete details, visit the website for the Cook County Treasurer’s Office.

Cook County Treasurer's Office

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Fire & EMS

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1. How do I become a paid on-call firefighter?

The Western Springs Fire Department relies heavily upon paid-on-call personnel, who provide this vital service to our community. Potential candidates who are interested in becoming a Western Springs paid on call firefighter, will have to successfully complete an oral interview, background check, and a medical physical. When the candidate successfully completes the phases of the application, they will attend a fire academy for six months. The fire academy will be held at the Western Springs Fire Department.  No experience is required to join us. An orientation meeting will be held at FD headquarters 4353 Wolf Road on August 28, 2018 at 7:30p.m. Interested candidates can find an application here: Job Application

Minimum requirements:

•             Be energetic, committed and physically fit

•             At least 18 years old

•             Must live in or within a mile of the border of Western Springs

2. Who do I call for a CPR course?

For CPR classes, call FF Paula Tomczyk at 708-246-1800 ext. 173, or email ptomczyk@wsprings.com

3. Who does child seat safety checks and when do they occur?

Child Safety Seat Checks are free to residents only. Western Springs Police Department does car seat checks that take place once monthly. Call Officer Niezgoda or Officer Hull at 708-246-8540 to schedule an appointment.

4. Where do I dispose of my sharps and sharps containers?

Please refer to the website, Safe Needle Disposal for details on where to drop off your sharps and sharps containers.

5. Where do I dispose of my used fire extinguisher or smoke detector?

To properly dispose of your fire extinguishers, smoke detectors, and other hazards waste please reference the websites Keep Northern Illinois Beautiful or the City of Naperville website.

• The Regional Household Hazardous Waste Facility http://www.naperville.il.us/services/garbage-and-recycling/household-hazardous-waste-facility/
• Keep Northern Illinois Beautiful https://www.knib.org/recycling/green-guide/carbon-monoxide-smoke-detectors/

6. How do I book birthday parties, a fire truck for block parties, or station tours?

To book a birthday party, a fire engine for block parties or station tours contact Captain Chuck Lichtenauer at 708-246 1800 ext. 306, or email Captain Lichtenauer at clichtenauer@wsprings.com

7. Who do I contact for ambulance billing information?

If you need information about the ambulance billing service you can contact Lt. Fred Lesch at 708-246- 1800 ext. 181, or call our ambulance billing service, Andres Medical Billing at 800-244-2345

8. How often should I change my smoke detector and my carbon monoxide detector?

On the back of your smoke detector and CO detector there should be an expiration date or a manufactured date. Companies suggest changing the detectors every 7 to 10 years. During those years the companies suggest to change your battery every 6 months. Be sure to test your detector system once a month to make sure things are working properly. The US Fire Administration provides more information about how to maintain your smoke detector: https://www.usfa.fema.gov/prevention/outreach/smoke_alarms.html 

9. How do I obtain a fire or EMS report?

To request a fire or EMS report go to the village website at www,wsprings.com. Then look for the “How Do I” tab. Click on “Submit” category, then click on “FOIA/Public Records Report”.

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General

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1. Can I attend a Village Board Meeting?

The Village Board of Trustees meetings are open to the public, with all attendees required to wear a mask.

Meetings dates and agendas can be found on the Village website. 

Village Board of Trustee meetings are recorded and published to the Agenda & Minutes Center page of the website, and Facebook page within 24-48 hours. 

To learn more about public meetings, click on the "Government" tab on the top of the Village homepage, and select "Public Meeting Notice".

2. How do I find more information about the Tollway expansion project?

Information about the Tollway expansion project can be found here.

3. How can I learn more about upcoming roadway construction projects?

The Municipal Services website details upcoming roadway construction projects, including the 2019 Roadway Resurfacing Program. You can also access weekly construction updates to stay up to date on current project timelines, at www.wsprings.com/roads .

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4. What are the parking restrictions during snow removal?

When snow begins, residents should make every effort to remove parked cars from streets. Clear streets allow Village staff to salt, and later plow when snow accumulates beyond two inches. It is illegal to park on any street for 12 hours after a snowfall two or more inches.

5. Where can I recycle Styrofoam?

The Styrofoam recycling program takes place the first Saturday of each month from 9 am - 12 noon in the Recreation Center parking lot. See the Village calendar for more information. This is intended as a residential program, and not commercial.  

Residents can also recycle Styrofoam at Dart Container Corporation.

6. When do I need a building permit?

The Building Permit Guide is a useful guide to find out if you need a permit, where to get your permit, how long the process takes, what inspections are required and when to request an inspection. Permit information can be found here. 

7. What are the hours for the Village Hall?

Western Springs Village Hall’s address is 740 Hillgrove Avenue, Western Springs, IL 60558 and the telephone number is (708) 246-1800. Village Hall is open Monday-Friday from 8:30 to 5:00. Village Hall also observes different operating hours from the week prior to Memorial Day to Labor Day. Those hours are Monday-Thursday 7:30-5:00 and Friday 7:30 to noon.

8. What do I have to do to have a Block Party?

Current Village policy requires that any block desiring to hold a block party obtain a permit not less than one week in advance of the event. The permit is granted simply by filling out the block party Consent Form and paying the $50 deposit. The form is available at the Village Hall or online here. Print the form, get it filled out by your neighbors and return it to the Public Works Department. The Public Works Department will process the permit, notifying the Fire and Police Departments of the scheduled event. The $50 deposit is required for the orange cones and will be returned when the cones are picked up by the Public Works Department. On Friday afternoon preceding the weekend event, the Public Works Department will deliver the necessary orange barricade cones to a designated person for use during the block party. The cones will be picked up by the Public Works Department on Monday morning following the event. Any further concerns should be directed to 708-246-1800, Ext. 200.

9. How can I register to vote?

For information about voting in Illinois, visit the Illinois State Board of Elections website.

Register to vote directly online, and request a ballot by mail or online. You can also check your current registration status online

Questions? Contact the Illinois State Board of Elections at 312-814-6440.

Cook County Clerk's Office

10. Who handles mosquito control?

The Village of Western Springs is within the boundaries of the Desplaines Valley Mosquito Abatement District, a separate taxing authority within Cook County that handles mosquito control efforts. Regular spraying diminishes the mosquito population and limits the spread of mosquito-carrying diseases. For more information, please call the district at 708/447-1765.

Desplaines Valley Mosquito Abatement District

11. Where can I learn more about 5G Small Cell Wireless?

Go to: www.wsprings.com/5G for resources and information about 5G.

www.wsprings.com/5G

12. Where can I learn more about the new refuse and recycling program?

Beginning on January 1, 2020, Lakeshore Recycling Services (LRS) is the Village's new refuse/recycling collector. Learn more about the change to LRS, including information about single stream recycling, how to place your carts at the curb, and more at: https://wsprings.com/127/Recycling-Refuse-Yard-Waste 

13. What and when is household clean-up day?

** Saturday, June 24, 2023 is Household Clean-Up Day! **

Each year on a Saturday in May or June, the Village hosts a Household Clean-up day, with services provided by LRS, allowing residents to dispose of household items including clothing, draperies, books, furniture, scrap metal, and appliances (household garbage, electronics, landscape waste, liquids, tires, paint, batteries, medical waste, and construction and demolition debris are not eligible). Mattresses must be plastic-wrapped and mirrors/glass must be unbroken or wrapped/boxed. No registration is required for this service. All items for disposal must be on the curb by 7 am the morning of collection day. Please check the Village calendar for the exact date of household clean-up.

14. What do I do if my sewer backs up into my home?

If a home is experiencing a sewer backup into the basement, the Public Works Department will respond by checking the main sewer line for any blockages or problems. If the main sewer line is free of blockages, then the department will recommend the homeowner contact a licensed plumber to investigage the backup in the property sewer connection. During business hours (M-F/8:30 a.m. to 5 p.m.), please contact Public Works at (708) 246-1800 x 200. After business hours, call the non-emergency number for the Police Department at (708) 246-8540.

15. How do I apply for employment?

Please view Employment Opportunities for all job postings with the Village of Western Springs.

16. What is a Pumpkin Smash?

Each year the Village partners with SCARCE to provide the opportunity to compost pumpkins after Halloween. Check the Village events calendar for a date in early November for this event. Don’t trash it, smash it! 

The Pumpkin Smash is an annual community effort to divert pumpkins from landfills by providing locations for residents to drop off Jack-o-lanterns to be composted.*

Only pumpkins themselves can be composted. No plastic or metal of any kind. Pumpkins must be contaminant-free, which means no candles, stickers, googly eyes, plastic ears, or other non-biodegradable material. Acrylic paint is acceptable, but no oil-based paint or permanent marker is allowed.

 *Pumpkins should not be disposed of in the regular garbage, or set out at the curb with leaves, as they can damage the equipment used to mulch the leaves. Residents are encouraged to attend the pumpkin composting event, or to put pumpkins out as organic material in a brown craft bag (with a blue LRS sticker) for collection.

17. Does the Village collect dead or wild animals?

Dead animals on Village streets, sidewalks or parkways will be picked up by the Public Works Department. If an animal is located on Ogden Avenue, 55th Street or 47th street, residents must call IDOT at 217-782-2937. If an animal is located on Wolf Road, residents must call the Cook County Highway Department at 708-448-8006. For assistance in the collection of a dead animal from a Village street, sidewalk or parkway, please submit a Service Request. The Village does not collect or destroy wild animals. 

18. What are the Halloween hours?

Trick-or-treating takes place on October 31, from 3 to 8 p.m.

19. Does the Village pick up branches?

The Village only picks up branches following a severe storm. Fallen branches should be moved to the curb no later than 48 hours following a storm. If branches have not been picked up residents should follow up with the Public Works Department no later than one week following a storm event. If branches are moved to the curb as a result of a snow storm, residents should contact the Public Works Department as soon as possible to notify the location of the branches. All regular tree trimmings must be disposed of through the yard waste program. Learn more by reading the LRS guide here. 

Refuse & Yardwaste Guidelines

20. What is Project NEAT Community Clean-up Day?

Project NEAT celebrates more than three decades of community service in which community groups and families join together to clean litter and debris from public parks in the Village. All are invited to bring rakes, brooms, and gloves to assist with clean up. Groups are encouraged to pre-register so work sites can be arranged. NEAT Day is an annual spring event, check the Village calendar for the specific date. 

For more information contact the Western Springs Park District.

21. Is there a drop box for water bill and parking fine payments?

Parking fines and water bill payments may be left in a specially designated drop box at the Village Hall.

22. How do I dispose of unwanted paint cans?

LRS will collect empty or dried out cans of latex paint, curbside. Kitty litter or sand are great ways to dry out the paint, prior to can disposal. An open top cardboard box is recommended for curbside pickup, so that the driver is aware of the materials, with 1 sticker per can required.

Any active paint is best be donated to a local school, recreation center, or art department. Local hardware stores may also accept paint can drop-offs, for a small fee.

For more information go to: http://wsprings.com/127/Recycling-Refuse-Yard-Waste.

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Key Ordinances

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1. What are the rules for solicitation?

Solicitors must display a photo id permit obtained from the Village, except for certain groups or organizations that are exempt from the permitting requirements because of State or Federal Law or Court Decisions (religious groups, political group and companies selling books, magazines, newspapers or other publications). With a permit, solicitors may operate between the hours of 9 a.m. and 8 p.m from Monday—Saturday. Soliciting is not permitted on Sundays or holidays Please report any solicitation without a permit, or during non-solicitation hours, to the Police Department at (708) 246-8540.

If you wish to prevent door-to-door solicitors from disturbing you at home, a NO SOLICITING ALLOWED decal is available for display on your door or other easily seen location. The decal can be obtained at the Village Hall.

2. What are the restrictions for residential parking?

Parking with left wheel to the curb is not permitted. No parking on the street between 3 am and 6 am, except with special approval from Law Enforcement Services. Please register online at: http://wsprings.com/520/Frontline-PSS or call (708) 246-8540 for permission to park on the street overnight. No street parking when snowfall exceeds two inches

3. What are pet regulations in the Village?

Dogs and cats are not allowed to run free, bark or howl on residential or public property, and must be kept on a leash no longer than seven feet at all times. Dog owners must carry appropriate equipment to immediately clean up their animal’s waste. The total number of animals permitted in any residence may not exceed three.

4. What are the noise restrictions in the Village?

The Village limits the use of heavy construction and lawn maintenance equipment during the overnight and early morning hours. Snow blowers are not restricted. Heavy construction equipment, including bulldozers, jackhammers, pile drivers, cement mixers, tractors, and other power equipment, may be used: Monday through Friday, 7:30 a.m. to 8 p.m. Saturday, 9 a.m. to 5 p.m. Sunday, noon to 4 p.m. Construction equipment may not be used on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. The Community Development Department addresses construction noise violations. 

Lawn maintenance equipment may be used: Monday through Friday, 7:30 a.m. to 8 p.m. Saturday, 9 a.m. to 5 p.m. Sunday, noon to 4 p.m. If there is a noise violation in your neighborhood, please call the Police nonemergency number at (708) 246-8540.

5. What are the curfew restrictions in the Village?

State of Illinois curfews are in effect Sunday through Thursday, from 11 p.m. to 6 a.m., and Friday and Saturday from midnight to 6 a.m. These curfew hours are not the same curfew hours for a minor driving a vehicle. Please refer to the link below for details on the hours and restrictions for a minor driving a motor vehicle

Secretary of State's Office

6. What are the rules for excessive noise?

Village Code states that it shall be unlawful for any person to willfully make, continue, or cause to be made or continue any excessive, unnecessary, or unusually loud noise which disturbs the peace and quiet of any neighborhood, or which causes discomfort or annoyance to any reasonable person of normal sensitiveness residing within the corporate limits of the Village. (Ord. 95-1950, 9-25-1995)

Residents can report excessive noise violations by calling the Police non-emergency number at (708) 246-8540.

7. Can I park a truck in my driveway?

Trucks, including sport utility trucks, having a gross weight of 8,000 lbs or less are allowed to park in residential areas. Trucks that have ladder racks, boxes, writing or other evidence of commercial use are not allowed to park in residential areas.

8. What restrictions are there for signs?

Real estate signs and pennants are not permitted on parkways or public trees. Temporary political or event signs may be erected no more than 30 days prior to an event or election, and must be removed within three days of the event.

9. What is the residential speed limit in the Village?

Unless otherwise posted, the speed limit for all residential streets is 25 miles per hour (mph). The speed limit in school zones, when children are present, is 20 mph

10. Do I need a permit for a garage sale?

No permit is necessary. Residents may hold garage sales up to four times each year. Signs for a garage sale may be erected only on the day of the sale. Signs must not exceed six square feet and 42 inches in height

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Municipal Services

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1. When is the Village's Leaf Removal Program?

While mowing/mulching and composting is the preferred method of leaf disposal, the Village removes leaves from residential streets beginning in mid-October, through the end of November. Leaf removal begins as early as 7:00 am and may continue into the evening. In early October, an informational postcard will be mailed to residents explaining the leaf removal program and schedule. Residents may also receive information on the program by clicking on the “Stay Informed” icon on the Village website and registering to receive community New Flashes.  

Only leaves should be raked into the gutter. Other landscaping materials such as plants, grass, branches or pumpkins should not be raked into the street. Save pumpkins for the annual Pumpkin Smash Composting Event.

Residents parking on residential streets should exercise caution during this time as hot automobiles can easily ignite large piles of leaves. Residents on Wolf Road only should rake leaves into a single pile on the parkway for collection and not into the street.

Click here for the 2022 Leaf Pickup Program postcard. 

2. Does the Village pick up branches?

The Village only picks up branches following a severe storm. Fallen branches should be moved to the curb no later than 48 hours following a storm. If branches have not been picked up residents should submit a Service Request (by clicking on the "Service Request" icon from the main page of the Village website). no later than one week following a storm event. 

All regular tree trimmings must be disposed of through the yard waste program. Learn more by referencing LRS guide here.

Please ensure that brush conforms to the following requirements to assist the Village’s Public Works Division in their cleanup efforts:

• Branches placed at the curb for pick up must be the result of Storm Damage. Branches that have been cut or sawed will NOT be picked up for removal.
• Any brush placed at the curb that was not a result of storm damage (i.e landscape debris, processed wood, weeds, etc.) will NOT be collected.
• Branches must be stacked neatly on the parkway, oriented Perpendicular to the curb with the stump facing towards the street, and three feet away from stationary items. (trees, hydrants, etc.) 
• Unlike Lakeshore Recycling’s guidelines for brush pickup, branches intended for pick up by the Public Works Division must NOT be tied with string, wire, and be free of wire, staples, nails, or metal of any kind.
• Root balls, stumps, lumber, debris, rocks, grasses, or any non-woody material will not be picked up.
• Do Not Cut branches into smaller sections. The longer the branch is, the easier it is for our crew to pick up. 
• Branches and twigs shorter than 18 inches should be placed in a yard waste bag for removal by your waste carrier.

Any additional questions can be directed to the Public Works Division at 708-246-1800 ext. 200.

Refuse & Yardwaste Guidelines

3. What are the parking restrictions during snow removal?

When snow begins, residents should make every effort to remove parked cars from streets. Clear streets allow Village staff to salt, and later plow when snow accumulates beyond two inches. It is illegal to park on any street for 12 hours after a snowfall of two or more inches. For more information, visit the Municipal Services snow removal page. 

4. When is hydrant flushing conducted?

Every spring the Village tests the water flow and pressure for all fire hydrants. Water discoloration may occur during the testing process; however, the discoloration is harmless. Running water from a fixture located in the lowest level of your home, until it is clear, should alleviate discoloration. Avoid doing laundry or using the dishwasher until the water is clear. Hydrant flushing is scheduled by neighborhood association and daily updates are available at (708) 246-1800, Ext. 305. Residents may also receive updates by subscribing to announcements from the Department of Municipal Services at Notify Me.

5. Who is responsible for the water and sewer services?

Per the Village's Municipal Code, the homeowner is responsible for the entire service connection from the home up to the main, including the connection. This includes maintenance and repair of the Buffalo (B-Box) or curb stop. Additional information can be found under 8-5-7: (Water) Service Lines and 8-6-3 Building Sewers and Connections

6. How can I get a load of mulch?

** 2023 mulch supplies are limited and requests currently exceed supply. Requests are no longer being accepted for 2023. **

** No self-service mulch is available this season. Staff will be in touch to schedule delivery based request order and availability. **

The Municipal Services Department generally has garden mulch available to residents in the spring.

Residents can request a delivery of approximately 3 yards by completing the online request form (The form has been deactivated for the 2023 season as of 4/10/23).

Deliveries will be scheduled as staffing and weather permits.

Self-serve mulch pick-up at the Public Works yard has been suspended due to the danger posed by Tollway construction in the area. 

Questions can be directed to Municipal Services at 708-246-1800, ext. 200.

 

 

7. What do I do if my sewer backs up into my home?

If a home is experiencing a sewer backup into the basement, the Public Works Division will respond by checking the main sewer line for any blockages or problems. If the main sewer line is free of blockages, then the department will recommend the homeowner contact a licensed plumber to investigate the backup in the property sewer connection. During business hours (M-F/8:30 a.m. to 5 p.m.), please contact Public Works at (708) 246-1800 x 200. After business hours, call the non-emergency number for the Police Department at (708) 246-8540.

8. What are the guidelines for memorial ribbons on parkway trees?

The Village recognizes the community solidarity that is demonstrated by placing memorial ribbons on parkway and private trees. There is some concern, however, about the potential health impact on the trees - particularly when the use of materials like plastic can contribute to the formation of mold, mildew or trunk rot. Therefore, the Village is outlining a simple set of guidelines for residents wishing to place memorial decorations on parkway trees:

• Decorations shall be limited to a single ribbon made of cloth, wrapped around the primary trunk of the tree at chest height. No plastic bags or other material may be used
• Any ribbon placed shall not weigh more than 1.5 lbs and shall not have any additional decorative items beyond that which is printed on the material
• No decorations shall be placed on any branches or secondary trunks of the tree
• The Public Works Division reserves the right to remove any decorations on parkway trees at its discretion, if the decorations are determined to negatively impact the health, shape or aesthetic of the tree
• All ribbons located on private property may remain at the discretion of the property owner

9. My street light is not working. Who do I contact?

Both the Village of Western Springs and ComEd repair the street lights in the Village. The street lights repaired by the Village include the lights in the downtown business district and the neighborhoods of Springdale, Fairview Estates, and Commonwealth. For lights maintained by the Village, please report the burned-out light to Public Works at (708) 246-1800, ext. 200 or through our online request system.

The remainder of the Village is maintained by ComEd. When a street light maintained by ComEd is burned out, a request for repair needs to be sent to ComEd. This can be done using online. It is not necessary to contact the Village to report a burned-out ComEd street light. 

10. What do I have to do to have a Block Party?

It is necessary for the Village to be aware of the date, time and location of a block party in order to provide for the safety of the attendees, as well as contingency plans, if an emergency arises in which the street on which the party is held would be ordinarily used for access. Current Village policy requires that any block desiring to hold a block party obtain a permit not less than one week in advance of the event. The permit is granted simply by filling out the block party Consent Form and paying the $50 deposit. The form is available at the Village Hall or online here. Print the Consent Form, get it filled out by your neighbors and return it to the Public Works Division. The Public Works Division will process the permit, notifying the Fire and Police Departments of the scheduled event. The $50 deposit is required for the orange cones and will be returned when the cones are picked up by the Public Works Division. On Friday afternoon preceding the weekend event, the Public Works Division will deliver the necessary orange barricade cones to a designated person for use during the block party. The cones will be picked up by the Public Works Division on Monday morning following the event. Any further concerns should be directed to 708-246-1800, Ext. 200.

11. I would like a new tree on my parkway. Who do I contact?

The tree replacement program allows residents to replace parkway trees and share the cost with the Village. A parkway tree replacement form needs to be completed and submitted in early February to ensure an April planting. Residents are prohibited from planting their own tree in the parkway. Permission is needed for the specific location, spacing and species. Learn more at: http://wsprings.com/192/Forestry 

Please call (708) 246-1800, Ext. 200 or email jpesek@wsprings.com to be placed on the tree replacement list.

12. How do I report a water main break?

The Public Works Division is available to repair water main breaks 24 hours a day, seven days a week. If you know of a possible water main break during business hours (M-F/8:30 a.m. to 5 p.m.), please contact Public Works at (708) 246-1800 x 200. After business hours, call the non-emergency number for the Police Department at (708) 246-8540.

13. Are there watering restrictions during the summer months?

There are no restrictions for water usage during the summer months; however, residents are asked to voluntarily observe conservancy.

14. Does the Village have a cost-sharing program for sidewalk replacement?

The Village will replace an existing sidewalk square with a vertical displacement trip hazard of 1 1/4" or more at no cost to the resident. Cracked sidewalks that do not meet the trip hazard requirement can be replaced with the resident paying 60% of the Village's contractor's price. If you are interested in replacement of an existing sidewalk square, please contact the Public Works Division at (708) 246-1800, Ext. 200. Replacement is done in the summer and requests made after commencement of work will be placed on the list for replacement the next season

15. I have damaged curb in front of my home, can the Village replace it?

The Village does not have a formal curb replacement program, staff from the Municipal Services Department, (708) 246-1800, Ext. 200, can come out and inspect any damaged curb or gutter upon request.

Curb and gutter will only be replaced if it is determined to impede the flow of storm water and if funds are available for replacement.

16. The tree in my parkway has an "X" on it. What does this mean?

If a tree in the parkway has a green "X", this means the tree will be trimmed by the Village through the tree trimming program. If a tree has a red/orange "X", this means the tree is dead or diseased and will be removed.

17. How are the trees in the parkway trimmed?

Parkway trees greater than 7 inches in diameter are trimmed of dead, dying, diseased, interfering, objectionable and weak branches, every five years by a contractor hired by the Village. Smaller trees are regularly trimmed by Village crews of branches that are identified as hazards of 4" or greater in diameter. Residents may request permission from the Public Works Division to hire a certified arborist or forester to trim a tree in front of their home. Qualifications and contractor information must be submitted to the Public Works Division for review and permission must be granted in writing by the Public Works Division if any private trimming is to be allowed. To submit a request to have the Village Forester inspect a tree, please use the online form or contact (708) 246-1800, Ext. 200.

18. ComED is trimming trees in my area, what does that mean?

Per state statutory requirements ComED is required to perform vegetation management in all areas where its utility lines reside to ensure system electrical reliability. Tree trimming and in some cases the removal of trees by ComED and its contractors is permitted to take place on Village right of way and on private property.

The Village does not oversee ComED's vegetation management practices and ComED has discretion to manage vegetation in and around utility easements near its systems.

ComED is required to notify affected customers and property owners with (i) a statement of the vegetation management activities planned, (ii) the address of a website and a toll free telephone number at which a written disclosure of all dispute resolution opportunities and processes, rights, and remedies provided by the electric public utility may be obtained, (iii) a statement that the customer and the property owner may appeal the planned vegetation management activities through the electric public utility and the Illinois Commerce Commission, (iv) a toll-free telephone number through which communication may be had with a representative of the electric public utility regarding the vegetation management activities, and (v) the telephone number of the Consumer Affairs Officer of the Illinois Commerce Commission. The notice also stated that circuit maps or common addresses of the area to be affected by the vegetation management activities are on file with the local municipal or county office.

Notices for tree trimming and other management practices from ComED will be posted on the Village's website as they become available. Questions pertaining to ComED's tree trimming practices should be directed to ComED at 1-800-334-7661 or at the link below. ComED's Right Tree, Right Place Program

19. I would like a new tree on my parkway. Who do I contact?

The tree replacement program allows residents to replace parkway trees and share the cost with the Village. A parkway tree replacement form needs to be completed and submitted before the annual deadline a spring planting. Residents are prohibited from planting their own tree in the parkway. Permission is needed for the specific location, spacing and species. Learn more at: http://wsprings.com/192/Forestry . 

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Police

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1. Will the Police Department take my fingerprints for a job application or professional license?

The Police Department will take fingerprints for job applications, a professional license or for immigration purposes for both residents and non-residents of Western Springs or for people who are being fingerprinted because of a business or profession located in Western Springs. Fingerprinting is done on a walk in basis Monday through Friday during regular business hours and a nominal fee may apply. Applicants must provide their own fingerprint cards. For fingerprinting further information, contact the department at 708-246-8540.

2. Will the Police Department check my home when I am away?

Police Department staff will check homes while residents are on an extended trip. Learn more about the Vacation Watch Program here

3. What happens to my lost pet?

The Police Department frequently retrieves lost pets. If a pet has a license, as required by the Village, pet and owner are quickly reunited (owners are assessed a $35 fee for lost pets). Please call the Police non-emergency number, (708) 246-8540, regarding lost pets.

4. What is the fine for disobeying a railroad crossing signal?

With hundreds of trains passing through the Village each day, railroad safety is a serious concern in Western Springs. Illinois State Law imposes a mandatory $500 fine, or 50 hours of community service, for drivers and pedestrians failing to obey railroad crossing signals—walking or driving under or around lowered guard gates at railroad crossings. Western Springs, like many Chicago-area communities, has multiple, adjacent railroad tracks. A leading cause of railroad fatalities is pedestrians disregarding the lowered railroad gates once one train has passed, and crossing the tracks into the path of a second train.

5. When should I call to report suspicious activity?

If you feel it is suspicious activity, it probably is. You are the one who is familiar with your neighborhood. Call 9-1-1 as soon as possible, explain the problem, the location, and the description of individuals or vehicles. You do not have to leave your name.

6. Where can I ride my motorized scooter?

The Village does not have a separate ordinance regarding motorized scooters. State law prohibits them from being operated on a sidewalk or in the street. The only places to legally ride a motorized scooter are on your own property or on other private property with the owner’s permission.

7. What is the difference between an ordinance violation and a criminal violation?

The Village of Western Springs is allowed to enact ordinances to cover building codes, minor traffic offenses and various liquor and drug offenses. If a person is arrested for an ordinance violation, they cannot go to jail for that offense. It is considered a "fine only" and it is not a permanent mark on their record.

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Police Recruitment

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1. If an applicant does not have at least 60 hours of college credit completed at time of testing, can the applicant take the test?

The applicant will not be allowed to test.

2. Does military service or experience substitute for the college requirement?

There are no substitutions for the college requirement; all applicants must have 60 credit hours. An applicant may receive five additional points on the written score for military service by submitting a DD214 after the written exam. Further information will be provided in writing after the exam.

3. Does college credit from a school out of the country qualify?

College credit must be from an accredited institution and you must submit a transcript to verify hours. You must contact your college and inquire if they are accredited.

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Recreation

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1. How do I register for a program?

You can register online or complete a registration form, attach a check payable to "Western Springs Recreation" and place it in the black drop box to the right of the main Recreation Center doors or send it to 1500 Walker, Western Springs, IL 60558.

2. How do I reserve a park for a picnic or other gathering?

In Western Springs, the Recreation Department and the Park District are two separate organizations. For permit information, park maintenance issues and other related matters, contact the Park District at (708) 246-4225 or visit www.wsparks.org.

3. What happens if my child is waitlisted for a class?

Your child will be put on a waitlist if a class is full; you are not charged for the class. If a spot becomes available, you will receive a phone call asking if you are still interested in the class; if yes, then your child will be enrolled in the class and payment must be made at that time.

4. How do I rent a gym or classroom?

Call the front desk at (708) 246-9070 to check availability. Generally, our gyms and classrooms are available for private rentals, when not being used by Recreation programs.

5. I signed up for a class but did not receive a confirmation. How do I know if I am in the class?

You may check future, current and past registrations by signing in to your online account.  RecDesk does e-mail a receipt at the completion of a registration. If you do not receive an email receipt, check your email spam folder or call the Recreation office, 708-246-9070, to verify your registration.

6. If my child is already signed up for Session 1 of a class, will they be automatically enrolled in Session 2 of the same class?

No, you must sign up for each session of a class individually.

7. Can I sign up for more than one session of class at a time?

Yes, you can sign up for any class that is listed in the current brochure.

8. What is the class cancellation/refund policy? Can I cancel a class once it starts?

Cancellations due to the Recreation Department cancelling programs due to COVID will receive a full or pro-rated refund.

Cancellations after registration has been entered into system:

There will be a 10 day grace period from registration day to cancel a program without a charge.  After that time period there will be no charge to transfer to a different program or cancel a program and put money back on your household account.   However, there will be a $5.00 charge to refund the money to your credit card.

Cancellations after the session starts:

 A prorated percent of the class fee less a $5.00 cancellation fee and any direct program material costs will be refunded unless the program is canceled by the Recreation Department or a physician’s excuse is presented.

No refunds will be issued after the 3rd week of the session or halfway through the class, whichever comes first.

Programs that meet only 1 or 2 times require three business days notification to be eligible for a refund.

Refunds can be credited to your Household account, back to the original credit card or a check will be issued. Refund checks will be issued approximately within thirty days after notification of cancellation.

No refunds for missed classes. No refunds for unused punch cards.